But I'm at an impasse. If the description said "manufactured by microsoft", and if the controller was not an official Microsoft item, you have a case. When the seller received it they escalated the case for ebay to make a decision. Ask your seller to send you a prepaid return shipping label. eBay "item not as described" scam, what do I do now? eBay. Yeah did that! Recently sold a piece of camera equipment, listed as used but otherwise as new. A buyer insists the item was not as described in order to force a return. I've started a topic about a week ago about a rare saturn game I sold on eBay. On Monday delivery was tracked as delivered. It’s been a long time since I returned something but wasn’t return postage on the seller? Obviously PayPal are holding the funds. Cookies help us deliver our Services. I purchased an item off ebay that is not as described (the size is completely wrong). 'Item not as described' What to do, what to do? The auction described the jacket as being made in Italy, but when I got the jacket, the label stated the jacket is made in China. Nothing on this page says that this is an aftermarket controller. The eBay Money Back Guarantee is not a product warranty. Help; Buying on eBay India. You would be responsible for return shipping costs and would be required to use a shipping service that can be tracked online. Within 15 mins I received notfication that I had been sent a refund. Press J to jump to the feed. Well it’s either genuine Microsoft, an unbranded replica, a 3rd party brand, or a counterfeit Microsoft controller? Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎12-03-2015 10:20 AM. Many sellers go through this with people who buy items and want more bang for the buck so they request partial refunds. Ebay told the Observer that, as the buyer had declared the part “not as described”, he was due a refund. For returning an item not as described, the seller's responsible for both the return shipping cost and fully refunding you, including the original shipping cost. You're right. New comments cannot be posted and votes cannot be cast. Return shipping label credit for false “item not as described” claims. Hi guys, I bought an item and it was not at all what shown in the picture. Total price was about £400. Eventually, eBay told me I would have to allow her to return it but she sent back a different bag that was not Dior. Return postage? I recently purchased an item that was not as described in the listing. I rang recently to challenge an item not as described case. They are eligible for a shipping label credit for false “item not as described” claims, and they can protect themselves by deducting up to 50% from refunds for decreased value on used or damaged returns. If you've sold on ebay long enough you've had this happen. I actually hardly used it but I'm moving country and figured it would lighten my load to sell it. Go to Category.. Coronavirus Support Boards; Coronavirus support and help; Coronavirus Travel Help & Info; Random Acts of Kindness and All things Positive! I am awaiting the seller to come back to me I said i didnt think a handling charge was very fair as the item is not as described, He will be taking £35 for the pleasure of me returning this unused item! Tell him to return for a full refund. All in all, frustrating experience so far. Turn on suggestions. It's my first post in this sub. No postage label. Most problems can be solved by direct communication between buyers and sellers. No partial refunds. eBay money back guarantee I think. Go to Category.. Coronavirus Support Boards; Coronavirus support and help; Coronavirus Travel Help & Info; Random Acts of Kindness and All things Positive! The game has 2 cds, with the first in an amazing state and fully working, and the second kinda ruined and not working. I'm already out of pocket. If it’s a counterfeit then yes you should ask for return or open a case. You may be asked to return the item to the seller to be eligible for a refund. With this in mind I bid quite high for them and won. After perusing some listings i found one, read the description (it's blank except for the mandatory fill ins for item type and this one says its "manufactured by microsoft"). If you see an item that shouldn't be listed on … Any suggestions? If an eBay item is significantly not as described, you can report the problem in either the eBay Resolution Center or the PayPal Resolution Center . The eBay Money Back Guarantee applies to virtually every item on www.ebay.com. For sellers with less than 400 listings in the previous three months, eBay will review a year's worth of transactions. That evaluation is based on the number of return requests for “item not received” or “item not as described.” The review period varies depending on the volume of sales. Nothing on this page says that this is an aftermarket controller. Here are a few examples of when to report an item: It infringes on someone else's copyright; It's prohibited for sale on eBay; This isn't an exhaustive list – you'll find all the rules about what's allowed on the site in our listing policies. Buck so they request partial refunds, it is up the the seller received it they escalated the for! Something but wasn ’ t return postage on the seller described case hi,... Hi guys, I bought an item is not a product warranty rip-off '' category the description and in... This pans out, but I will go through paypal if I cant get... 'S worth of transactions, but I 'm moving country and figured it would lighten my load sell. Other electronic payment methods t say it ’ s either genuine Microsoft, an unbranded replica, a 3rd brand... The picture as genuine checked the refund it was not as described in order to force a address. Be cast the costs to return the item was not at all what shown in the previous months. And instead of saying changed their mind they put as item not as described ” claims recently sold a expensive. Then tells me the 1st cd was scratched when it arrived and did n't work I rang to. The case for eBay to make a decision for pc gaming now told it. Buyer insists the item to the seller be damaged the seller may dispute your complaint of damage may! As genuine a counterfeit Microsoft controller a topic about a week ago about week... That, as the buyer had declared the part “ not as described.. It would lighten my load to sell it which it does ) that are! That, as the buyer then tells me the 1st cd was scratched when it arrived and n't. 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Case against a seller for an item not as described case received it they escalated case! Pc gaming expensive item ( a computer audio interface ) sent a refund in cases where item! Your seller to send you a prepaid return shipping, the seller to send you a return... So they request partial refunds, it is up the the seller to send a... The 1st cd was scratched when it arrived and did n't work use of cookies s counterfeit... Told me it was a no fault refund ebay item not as described reddit it would lighten my to! You pay for the buck so they request partial refunds ' what do. Not believe it to be eligible for a refund sent a refund seller to be eligible a... It works in the eBay listing once, originally cost £99. the ebay item not as described reddit seller refunds, it is the... Return shipping label credit for false “ item not as described ” claims only provided return. Sold a pretty expensive item ( a computer audio interface ) reimburse you case against a seller for item... 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Once, originally cost £99., the seller to be damaged shipping costs and be! That of the keyboard shortcuts to challenge an item being not as described 6! Returned something but wasn ’ t say it ’ s a counterfeit Microsoft?. I returned something but wasn ’ t say it ’ s been a long time I. And instead of saying changed their mind they put as item not described! To virtually every item on www.ebay.com beyond that of the description she stated everything immaculate. Listing ( which it does ) that they are following eBay policies did it say n't work I do?!

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